Patient Service Representative - FT - Days - Patient Access @ MV

El Camino Health is hiring a Patient Service Representative to serve as the primary point of contact for patient electronic scheduling and registration. The role supports operations by coordinating schedules for patients and providers.

Requirements

• High School Diploma required, Associates degree preferred
• Two (2) years medical office or medical insurance experience
• Demonstrates clear, courteous and pleasant communication skills with appropriate usage of grammar, pronunciation and tone
• Excellent customer service skills
• High level of self-motivation and goal oriented with the ability to multitask
• Team oriented
• Positive, open-minded, and focused on continuous improvement
• Ability to learn new processes, procedures and software programs quickly, while demonstrating attention to detail and accuracy
• Analytical and problem solving skills
• Proficiency with Microsoft Office and comfort with navigating multiple applications simultaneously
• Able to type 25 words per minute
• Scheduling or hospital registration experience preferred
• Experience in government and commercial insurance program, Third Party Payor, Medicare, MediCal, and other regulatory knowledge a plus.

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance