Assistant Manager

As an Assistant Manager at El Pollo Loco, you’ll be a key player in turning up the heat and driving the fire-grilled experience from behind the scenes. You’ll ensure the restaurant runs smoothly, delivering exceptional service and quality while guiding your team to success and growing yourself as a people leader.

Requirements

• Monitor and control labor costs through effective labor scheduling, cross-training, and team member retention initiatives.
• Conduct inventory checks and update the inventory system.
• Ensure customer service and speed of service metrics meet company goals and standards.
• Maintain restaurant cleanliness according to EPL and health/food safety standards.
• Direct and prioritize team members' tasks during shift.
• Cover workstations and fill in during team member breaks, as needed.
• Adjust shift staffing based on sales volume for productivity.
• Monitor and adjust food production as needed.
• Welcome customer feedback and address any comments or concerns they may have, using EPL’s Just Say Yes Policy.
• Ensure that all feedback is communicated promptly to the restaurant management team for swift resolution and continuous improvement.

Benefits

• Competitive pay
• Quarterly bonuses
• Free meals during shift
• Employee discount on food
• Excellent career growth potential
• Tuition reimbursement
• Medical + Dental + Vision Insurance + Flexible Spending Account
• Paid vacation
• Paid sick time
• 401(K) Plan with match and immediate vesting
• Employee Assistance Program
• Life Insurance
• Legal Insurance
• Long Term Disability Coverage
• Pet Insurance
• Discounts on theme parks, movie tickets, sports events, hotels and more...