Service Team Member
El Pollo LocoLos Angeles, California, United States
Posted January 30, 2026
20 - USD
Full Time
About the Company
El Pollo Loco is a leading Mexican‑style restaurant chain that specializes in citrus‑marinated, fire‑grilled chicken and a menu of authentic Mexican entrees. With over 490 locations in six states, the company offers a range of services including catering, online ordering, and family‑style dinner options that emphasize fresh, innovative flavors rooted in Los Angeles culinary traditions. Its distinctive approach blends a heritage of L.A. Mexican cuisine with a commitment to quality and convenience, positioning it as a cultural benchmark in the fast‑casual dining sector. El Pollo Loco continues to grow while maintaining a focus on delivering hearty, flavorful meals that resonate with both casual diners and families alike.
Job Description
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. The Service Team Member ensures "Best in Class" customer service from start to finish.
Requirements
- Help prepare delicious food
- Maintain cleanliness
- Greet and assist customers with their orders
- Process orders efficiently
- Suggestive selling
- Handle payment/cash transactions accurately and professionally
Benefits
- Competitive pay
- No overnight hours
- Employee discount on food
- Excellent career growth potential (we promote from within)
- Flexible Schedule: Full-Time or Part-Time hours
- Medical, Dental, and Vision Insurance
- Paid sick time
- Employee Assistance Program
- Flexible spending accounts, Legal Insurance, and Pet Insurance
- 401(K) plan with match and immediate vesting (must be at least 21 to participate)