Service Team Member
El Pollo LocoLos Angeles, California, United States
Posted January 30, 2026
20 - USD
Full Time
About the Company
El Pollo Loco is a leading Mexican‑style restaurant chain that specializes in citrus‑marinated, fire‑grilled chicken and a menu of authentic Mexican entrees. With over 490 locations in six states, the company offers a range of services including catering, online ordering, and family‑style dinner options that emphasize fresh, innovative flavors rooted in Los Angeles culinary traditions. Its distinctive approach blends a heritage of L.A. Mexican cuisine with a commitment to quality and convenience, positioning it as a cultural benchmark in the fast‑casual dining sector. El Pollo Loco continues to grow while maintaining a focus on delivering hearty, flavorful meals that resonate with both casual diners and families alike.
Job Description
As a Service Team Member, you will bring the flavor to life at El Pollo Loco by greeting guests, assembling orders, and helping to prep our fire-grilled favorites. You will work collaboratively with the restaurant team to achieve operational goals and provide excellent customer service.
Requirements
- Previous experience in customer service or food service is preferred
- Obtain Food Handler Certification promptly upon hire
- Work collaboratively with restaurant team members and management
- Maintain a positive work environment and uphold company standards
Benefits
- Competitive pay
- No overnight hours
- Employee discount on food
- Excellent career growth potential
- Flexible Schedule: Full-Time or Part-Time hours
- Medical, Dental, and Vision Insurance
- Paid sick time
- Employee Assistance Program
- Flexible spending accounts
- Legal Insurance
- Pet Insurance
- 401(K) plan with match and immediate vesting
- Discounts on theme parks, movie tickets, sports events, hotels and more...