ServiceNow Architect

Elanco is seeking a ServiceNow Architect to provide strategic technical leadership and architectural oversight for their entire ServiceNow platform. The role involves designing complex solutions, supporting platform governance, enforcing best practices, and guiding development teams to deliver scalable, secure, and high-performing ServiceNow capabilities across all modules.

Requirements

• Define the high-level architecture for the global ITSM landscape
• Lead the continual evolution and improvement of current ServiceNow implementation
• Provide technical leadership and guidance to IT Service Management Development team
• Collaborate with Enterprise Architects, Business Stakeholders, Product Owners, and other IT teams
• Oversee the design and implementation of integrations between ServiceNow and other enterprise systems
• Ensure the scalability, performance, security, and maintainability of the ServiceNow platform
• Conduct technical reviews of proposed solutions and existing implementations
• Develop and maintain comprehensive architectural documentation