Strategic Engagement Manager

We are looking for a Strategic Engagement Manager to lead our largest and most strategic customer engagements, driving complex enterprise-scale deployments and measurable clinical and operational outcomes. As a leader within our Implementation team, you will be responsible for building and maintaining executive-level relationships, defining and executing detailed project plans, and collaborating with cross-functional teams to ensure a seamless and high-quality customer experience.

Requirements

• 7+ years of experience in senior implementation, customer success, or strategic consulting roles within healthcare technology
• Experience building or evolving service delivery models in a high-growth SaaS or healthcare technology environment
• Demonstrated success owning enterprise-scale SaaS implementations with large, complex healthcare organizations
• Proven ability to build trust and navigate relationships at the C-suite level
• Strong expertise in organizational change management

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Equal Opportunity Employer
• Diverse and Inclusive Work Environment