Florence is seeking a Strategic Engagement Director to drive value delivery and strategic alignment across a portfolio of high-impact clinical research accounts.
Requirements
- 5–8 years of experience in program management, customer engagement, or consulting within a SaaS, healthcare, or clinical research environment.
- Proven ability to navigate complex enterprise programs, evaluate client requirements, and design scalable implementation plans.
- Demonstrated success building relationships with sponsors, CROs, and research sites, including familiarity with operational workflows and regulatory frameworks.
- Strong consulting skills with the ability to translate business needs into technology-enabled solutions.
- Proficiency with tools such as Salesforce, Gainsight, Asana, Smartsheet, and reporting platforms.
Benefits
- Competitive compensation package
- Medical and dental insurance
- Office space in the heart of the city