Technical Service Engineer

MacDermid Alpha Electronics Solutions is seeking a Technical Service Engineer to provide day-to-day engineering support for Printed Circuit Board fabricators using their chemical processes. The successful candidate will help customers take full advantage of the benefits available through the proper application of their products.

Requirements

• Prepare action plans for effective identification of root cause of customer process issues.
• Provide timely commercial feedback to team members and management.
• Create and conduct customer technical presentations and reports.
• Identify commercial opportunities through awareness of customers' quality and engineering difficulties.
• Performs regular health checks and process audits for various production processes at customer sites, generates reports and reviews with end users.
• Assists with regular lab testing functions/analysis with customer lab personnel and provides training when necessary on best practice functions, tests and analysis.
• Troubleshoots and diagnoses equipment and or process problems and provides hands-on support to correct problems and optimize customer manufacturing processes.
• Adheres to plant and corporate safety policies.
• May assist in other areas or perform other duties as required by fluctuating business needs.
• Coordinates daily activities with territory Account Manager and Business Director
• Is an expert and steward for customer final product quality using MacDermid products
• Identifies opportunities for growth at all customer locations
• Assists with the monitoring and control of on-hand inventory at customer site

Benefits

• 401k plan with company matching
• Life Insurance
• Medical Insurance
• 9 holidays
• Generous performance related bonus plan