Customer Care Representative I
Elevance HealthLas Vegas, Nevada, United States • Atlanta, Georgia, United States • St. Louis, Missouri, United States • Mason, Ohio, United States • Winston-Salem, North Carolina, United States • Norfolk, Virginia, United States
Posted June 2, 2026
16880 - 25330 USD
Full Time
About the Company
Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner.   Our nearly 100,000 associates serve more than 118 million people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health.  We believe that improving health for everyone is possible. It begins by redefining health, reimagining the health system, and strengthening our communities.
Job Description
The Customer Care Representative I is responsible for successfully completing the required basic training and performing basic job functions with help from co-workers, specialists and managers on non-basic issues. The role requires strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Associates in this role will be working virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy.
Requirements
- HS diploma or equivalent
- Previous experience in an automated customer service environment
- Strong oral, written and interpersonal communication skills
- Problem-solving skills
- Facilitation skills
- Analytical skills
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
