Customer Care Representative I

Customer Care Representative I position enables associates to work virtually full-time with the exception of required in-person training sessions, promoting productivity and work-life integration. The role requires on-site attendance for the first 2 days of training and full attendance during the 12-week training period. The representative is responsible for responding to customer questions, analyzing problems, and developing positive customer relations.

Requirements

• High school diploma or equivalent
• Previous experience in an automated customer service environment
• Computer skills experience
• Call center experience

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution