Account Manager - North America - Corporate Segment

ElevenLabs is an AI research and product company transforming how we interact with technology. We're looking for an Account Manager to own the full commercial relationship and customer's success across a book of 100 to 200 corporate accounts. The role is remote-first and can be executed from anywhere in the United States.

Requirements

• Minimum 2 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products
• A track record of owning commercial outcomes: quota, renewals, cross-sell, and the full expansion motion from identifying the opportunity to closing it
• Comfortable managing a high-volume book of business with a systems mindset - you build playbooks and repeatable motions, not just individual relationships
• Hands-on familiarity with AI concepts, API integrations, and SDKs; you can hold a technical conversation with a developer or engineering team and earn their trust
• Experience using product usage data to stay ahead of your accounts - spotting health signals, identifying expansion opportunities, and getting in front of risk before it becomes churn
• Strong communicator who can move fluidly between a founder, a technical lead, and a procurement team in the same week

Benefits

• Innovative culture
• Growth paths
• Learning & development
• Social travel
• Annual company offsite
• Co-working