Reservations Agent (S26)

Ella Resorts, a hospitality company with a curated collection of beachfront retreats, seeks a Reservations Agent to implement its Service Excellence Culture at its fully renovated resort in Crete. The role involves optimizing the hotel's booking process, ensuring seamless and efficient reservation experiences for guests.

Requirements

• Degree in hospitality management or related field
• Previous experience in a hotel reservations, front desk, or customer service role
• Familiarity with hotel reservation systems
• Excellent verbal and written communication skills in English

Benefits

• Competitive remuneration package
• Career advancement in a fast-growing organization
• Continuous learning & development within a transparent & inclusive working environment
• Collaborative working environment
• Accommodation & meals