Customer Success Manager (SEA & ANZ)
ElsevierSingapore, Singapore ⢠Singapore, Singapore
Posted February 13, 2026
Full Time
About the Company
Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity.
Job Description
We are seeking a Customer Success Manager (CSM) to drive meaningful engagement and achieve client success. The CSM will be responsible for ensuring customers realise maximum value from the full Elsevier product portfolio.
Requirements
- Lead onboarding, ensuring customers achieve early and sustained value
- Knowledge of Elsevierâs products and services or experience in related industries
- Strong understanding of the subscription lifecycle, including onboarding, adoption strategies and retention drivers
Benefits
- Medical Inpatient and Outpatient Insurance
- Long Service Award
- Flexible Working Arrangements
- Access to Learning and Development Resources
