Insurance Customer Success Coordinator

Embroker is looking for a Success Coordinator to manage client service strategy, including technical support, platform navigation, and account-related inquiries. The role requires a proactive approach to resolving complex issues, advising clients on strategic utilization of the Embroker platform, and ensuring optimal outcomes.

Requirements

• Advise clients on maximizing the benefits of the Embroker online platform
• Guide clients in how to optimize their insurance strategy and risk management approach
• Provide clients with information about the state of the market

Benefits

• Health, dental, and vision coverage
• Retirement savings with employer match
• Paid parental leave
• Flexible time off and wellness support
• Employee assistance programs
• Remote work stipend
• Equity participation