Embry-Riddle Aeronautical University is seeking a student-focused and detail-oriented Admissions Specialist to support prospective students throughout the admissions process. This position plays a key role in representing the university, providing exceptional customer service, and assisting applicants from inquiry through enrollment.
Requirements
- Along with territory managers, serve as a primary point of contact for prospective students and families regarding admissions processes, application requirements, and enrollment procedures
- Review and process applications and supporting documentation in accordance with university policies and deadlines.
- Communicate with applicants via phone, email, virtual meetings, and in-person interactions to provide guidance and support throughout the admissions cycle.
- Maintain accurate student records and update applicant information within university systems.
- Assist with recruitment initiatives, outreach events, campus visits, orientations, and admissions presentations.
- Collaborate with internal departments to ensure a seamless admissions and onboarding experience for students.
- Monitor application status and follow up with applicants regarding missing documentation or next steps.
- Support compliance with institutional policies, FERPA regulations, and admissions standards.
- Prepare reports and assist with data tracking related to admissions activities and enrollment goals.
- Perform additional administrative and operational duties as assigned.
Benefits
- Health Benefits
- Tuition Coverage
- Retirement Contributions
- Generous Time Off