Financial Aid Counselor

Embry-Riddle Aeronautical University is seeking a Financial Aid Counselor to join the Enrollment Management – Worldwide team. The Financial Aid Counselor provides guidance to students and families on financial aid eligibility, funding options, and the financial aid process while ensuring compliance with federal, state, and institutional regulations.

Requirements

• Bachelor’s degree required.
• Minimum of 3–5 years of financial aid experience or related work experience.
• Knowledge of federal, state, and institutional financial aid regulations and policies.
• Experience with financial aid processing systems and automated student information systems.
• Strong analytical and problem-solving skills with the ability to interpret and apply complex regulations.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and database systems.
• Excellent written and verbal communication skills with the ability to effectively counsel students and families.
• Strong interpersonal skills and the ability to work professionally with students, parents, faculty, staff, and the public.
• Ability to manage multiple tasks, meet deadlines, and work effectively in a fast-paced, high-volume environment.
• Demonstrated commitment to customer service and student success.
• Ability to work independently as well as collaboratively in a team environment.
• Flexibility to work occasional evenings or weekends during peak periods.

Benefits

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
• Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.