Emergent Method is seeking a Technical Analyst to lead analytics maintenance and enhancement activities on a large-scale IT system implementation project. The ideal candidate is flexible, able to work in a fast-paced environment, and has relevant technical backgrounds and experience with exceptional interpersonal and communication skills.
Requirements
- Lead daily internal calls
- Coordinate between onshore and offshore teams
- Attend daily stand-up and support the team
- Present enhancements and bugs to the team
- Work with development team members to build and validate new dashboards
- Create dashboard mock-ups or prototypes in Tableau
- Work with client stakeholders to define requirements for new or enhanced reports or dashboards
- Create user stories and acceptance criteria
- Present user stories as requested during backlog meetings
- Discuss upcoming enhancements and defects with other technical analysts across teams
- Update documentation and provide reporting as necessary
- Troubleshoot and resolve issues
- Investigate root causes of client and system issues and propose effective solutions
- Collaborate effectively with project team members
- Create and deliver training content and provide user support
- Prepare and facilitate user acceptance testing (UAT) sessions with users and support user UAT activities
- Develop, validate, and deliver ad hoc reports
Benefits
- Health and Human Services or Medicaid industry experience a plus
- Experience in Agile development methodologies
- Experience with integrated eligibility systems and enterprise applications