Technical Analyst

Emergent Method is seeking a Technical Analyst to lead analytics maintenance and enhancement activities on a large-scale IT system implementation project. The ideal candidate is flexible, able to work in a fast-paced environment, and has relevant technical backgrounds and experience with exceptional interpersonal and communication skills.

Requirements

• Lead daily internal calls
• Coordinate between onshore and offshore teams
• Attend daily stand-up and support the team
• Present enhancements and bugs to the team
• Work with development team members to build and validate new dashboards
• Create dashboard mock-ups or prototypes in Tableau
• Work with client stakeholders to define requirements for new or enhanced reports or dashboards
• Create user stories and acceptance criteria
• Present user stories as requested during backlog meetings
• Discuss upcoming enhancements and defects with other technical analysts across teams
• Update documentation and provide reporting as necessary
• Troubleshoot and resolve issues
• Investigate root causes of client and system issues and propose effective solutions
• Collaborate effectively with project team members
• Create and deliver training content and provide user support
• Prepare and facilitate user acceptance testing (UAT) sessions with users and support user UAT activities
• Develop, validate, and deliver ad hoc reports

Benefits

• Health and Human Services or Medicaid industry experience a plus
• Experience in Agile development methodologies
• Experience with integrated eligibility systems and enterprise applications