Customer Service Representative 3
EmersonGeorge Town, Penang, Malaysia
Posted February 3, 2026
Full Time
About the Company
Emerson provides innovative software, technology and engineering solutions to make the world healthier, safer, smarter and sustainable.
Job Description
The Senior Customer Service Representative will provide services & support to customers, lead high-impact projects, handle customer escalations, and process customer orders and product returns.
Requirements
- Bachelor's degree
- 2-4 years of experience in Shared Service Centers
- Advanced English level (B2+)
- Computer proficiency
- Strong customer service attitude
- Effective time management skills
- Risk management skills and problem-solving skills
- Ability to take ownership of customer needs