Network Operations Engineer

As a Network Operations Engineer, you will provide Tier/Level 3 support for Emerson’s global IT network portfolio, ensuring the stability and performance of a large-scale enterprise environment that spans over 400+ offices and multiple global data centers. You will work under the general guidance of Network Operations management, to maintain and improve Emerson’s worldwide connectivity and infrastructure.

Requirements

• Ensure reliable end-to-end network service delivery across WAN, LAN, Wireless, and Firewall environments within a global enterprise infrastructure
• Configure, operate, and troubleshoot Cisco and Fortinet routing and switching platforms, as well as enterprise Next-Generation firewall solutions including Fortinet FortiGate and/or Palo Alto
• Support and maintain Layer 2 and Layer 3 network infrastructure, including VLAN segmentation, dynamic routing protocols such as BGP, EIGRP and OSPF
• Support and troubleshoot secure remote access solutions, including SSL/IPsec VPN technologies
• Operate and support modern enterprise wireless networks, including Juniper Mist and/or Cisco managed wireless infrastructure, ensuring optimal user connectivity and performance
• Handle network alerts, incidents, and service requests using monitoring platforms and ticketing systems such as ServiceNow, performing troubleshooting, escalation, and resolution according to operational procedures and SLA commitments
• Collaborate with global network engineering, cybersecurity, and vendor teams to investigate and resolve complex routing, switching, wireless, and security incidents
• Support data center and hybrid cloud connectivity, ensuring reliable network integration with platforms such as Microsoft Azure and Oracle Cloud
• Participate in network change implementation and incident response, following established operational and security procedures

Benefits

• 401k Matching
• Retirement Plan
• Generous Paid Time Off