Representative II Customer Service
EmersonMandaluyong, Philippines
Posted April 7, 2026
Full Time
About the Company
Emerson is a global leader in automation technology and software, helping customers in critical industries operate more sustainably while improving productivity, energy security and reliability.
Job Description
Join Emerson as a Representative II, Customer Service, and provide outstanding after-sales customer care experience as the company's frontline representative. Handle customer inquiries, process purchase orders, and build positive relationships with customers.
Requirements
- Provide professional and efficient customer service as guided by a defined process and procedure
- Provide general product information, such as price and lead time, warranty, and RMA requests
- Process Order Management such as mailbox management, order entry, order status, and shipping discrepancies
Benefits
- Competitive benefits plans
- Medical insurance plans
- Employee Assistance Program
- Employee resource groups
- Recognition
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave
