Technical Support Representative (Japanese Speaking)
EmersonGeorge Town, Penang, Malaysia
Posted November 27, 2025
Full Time
About the Company
Emerson prioritizes a workplace where every employee is valued, respected, and empowered to grow, with a culture that encourages innovation, collaboration, and diverse perspectives.
Job Description
Technical Support Representative (Japanese Speaking) role involves creating and routing technical issues, handling inbound technical support requests, and resolving technical issues for customers across all account tiers. The ideal candidate should have intermediate or advanced Japanese and English level, oral and written, and 1+ year of experience working in a Technical Support position or pursuing a bachelor’s degree in an engineering or science-related field.
Requirements
- Intermediate or advanced Japanese and English level, oral and written
- 1+ year of experience working in a Technical Support position
- Bachelor’s degree in an engineering or science-related field
Benefits
- Paid parental leave
- Vacation and holiday leave
- Flexible time off plans
- Employee Assistance Program
- Employee resource groups
- Recognition
- Competitive benefits plans
- Variety of medical insurance plans