Seasonal Guest Service Ambassador (Empire State Building Observatory)
Empire State Realty TrustNew York, New York, United States
Posted December 19, 2025
44280 - 59040 USD year
Full Time
About the Company
Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets.
Job Description
The Seasonal Guest Service Ambassador is responsible for providing guidance to all Observatory guests as they make their way throughout the experience from the Lobby to the 86th/102nd Floor and back down to the Main Lobby.
Requirements
- Fluent in English with excellent communication skills; second language preferred.
- Passion for delivering exceptional guest experiences, with a naturally outgoing, approachable personality and the ability to connect easily with guests without being prompted.
- High school diploma or equivalent preferred.
- Experience in positions requiring customer service and communications preferred
Benefits
- Benefits as per Local 32BJ Collective Bargaining Agreement.
