Operations Supervisor- Audio Visual- Sheraton Phoenix Downtown
Encore GlobalPhoenix, Arizona, United States
Posted January 29, 2026
20.09 - 24.60 USD
Full Time
About the Company
Encore Global is a full‑service event production company with over 80 years of industry experience, delivering more than 350,000 events annually across North America, Europe, the Middle East, Australia, and Asia Pacific. The company specializes in event technology, rigging infrastructure, production, and creative services, blending technical expertise with a commitment to exceptional client service. Encore’s global footprint and integrated solutions enable seamless execution of large‑scale conferences, concerts, and corporate events. Recognized as a Fortune 100 Best Companies to Work For® in 2025 and a Certified Great Place to Work™ for three consecutive years, Encore’s culture of collaboration and innovation distinguishes it in the event industry.
Job Description
The Operations Supervisor leads floor operations with a focus on customer service, staff leadership, and development, and ensures operational efficiencies and customer satisfaction.
Requirements
- Bachelor's degree
- 3-5 years of customer service or hospitality experience
- 3-5 years of audio-visual experience
- Internal applicants must meet/complete all training and certification requirements
- External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
- Advanced problem-solving skills
- Experience leading workflow and team members
- A valid driver's license is required
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance