Event Operations Supervisor, Audio Visual - Hilton National Mall
Encore GlobalWashington, District of Columbia, United States
Posted January 27, 2026
22.71 - 29.53 USD
Full Time
About the Company
Encore Global is a full‑service event production company with over 80 years of industry experience, delivering more than 350,000 events annually across North America, Europe, the Middle East, Australia, and Asia Pacific. The company specializes in event technology, rigging infrastructure, production, and creative services, blending technical expertise with a commitment to exceptional client service. Encore’s global footprint and integrated solutions enable seamless execution of large‑scale conferences, concerts, and corporate events. Recognized as a Fortune 100 Best Companies to Work For® in 2025 and a Certified Great Place to Work™ for three consecutive years, Encore’s culture of collaboration and innovation distinguishes it in the event industry.
Job Description
The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. This role involves organizing daily floor activities, directing the workflow of technicians, and ensuring operational efficiencies and customer satisfaction.
Requirements
- Bachelor's degree is preferred
- 3-5 years of customer service or hospitality experience is preferred
- 3-5 year of audio-visual experience is required
- Internal applicants must meet/complete all training and certification requirements
- External applicants must meet/validate and achieve/complete all training and certifications required within 60 days
Benefits
- 401k Matching
- Generous Paid Time Off
- Retirement Plan
- Tuition Reimbursement
- Visa Sponsorship