IT Support Engineer

The IT Support Engineer will deliver high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile devices. The role requires a strong customer service focus, solid technical expertise, and a high level of responsiveness.

Requirements

• Previous experience in a level one IT support role
• Administer, maintain, and support Microsoft Office productivity suite
• Microsoft Azure Active Directory & Microsoft O365 Admin, including user account administration
• Remote access and VPN Configuration and Administration
• Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms
• Enterprise Level AV Administration and Support
• Set up and support mobile devices and desktop telecommunications

Benefits

• Competitive salary
• Comprehensive benefits package
• Opportunities for career growth and development