Enrollment Contact Center Specialist

Join our growing internal call center team as an Enrollment Contact Center Specialist and help families make important decisions about their children's education. This fully remote role requires excellent communication and customer service skills, with a focus on providing a warm and professional experience for prospective families.

Requirements

• Associate's degree or equivalent education
• 1-2 years of experience in a call center, inside sales, admissions, or customer-facing role
• Strong written and verbal communication skills
• Ability to follow scripts and frameworks while still sounding human and natural
• Confidence speaking with parents and answering nuanced questions

Benefits

• Paid Time Off
• 401k Matching
• Health insurance
• Dental insurance
• Vision insurance