This position performs routine scheduled service activities primarily in the field on Gen-Sets or for other commercial engine customers, including changing fluids, filters, load bank testing, and advanced troubleshooting of generators at customer site locations.
Requirements
- Represents the company in a professional manner at all times
- Must recognize and comply with Health, Safety and Environmental rules and policies
- Maintain and develop positive professional relationships with existing and potential customers
- Submit accurate field service reports, expense reports, timesheets and other necessary paperwork daily
- Repair and maintain electric generators, switchgear, electronic controls, diesel and gas engines
- Troubleshoot and diagnose customer concerns to determine the most effective or efficient repair
- Perform routine Level 1, 2 and 3 scheduled maintenance and inspection according to manufacturer’s specification
- Hook up rental generators following all applicable local, state, and federal codes, regulations and safety guidelines
- Installation and commissioning of new power generation packages
- Operate Company service vehicle and applicable equipment to include lift trucks
- Perform repairs and services on all makes and models of generator sets
- Troubleshoots equipment and services generator components including alternators, wiring harnesses safety devices, shutdown switches, and battery systems
- Applies proper engine technical skills in inspection, disassembly, failure analysis, assembly, diagnosis, and engine operating performance tests
- Identifies the problem and cause of failure through logical troubleshooting steps, determine corrective action through inspection of failed parts
- Repairs and troubleshooting engines such as Cummins, Detroit Diesel, John Deere, MTU, Volvo, Cat and Waukesha
- Supervise the maintenance & installation of packages as required
- Responsible for providing basic leadership and training to new Field Technicians
- Be available to participate in on call rotation for after hour calls as required
Benefits
- Generous healthcare, dental and vision plans
- 401(k) employer matching
- Generous paid time off program
- Employee equity plan
- Tuition reimbursement