End User Services Engineer

Engineers Gate (EG) is seeking an End User Services Engineer to join its Information Technology team. The ideal candidate will have deep technical knowledge, outstanding communication and problem-solving skills, and a proactive mindset to deliver high-quality technical support in a fast-paced environment.

Requirements

• 2+ years of IT support experience in the financial services industry
• Bachelor's degree in computer science, Information Technology, or related field
• Strong troubleshooting, communication, and prioritization skills
• Experience supporting enterprise desktop environments, including Windows 11, and Office 365
• Knowledge of identity and access management systems, user management, and security group administration
• Experience with endpoint management, software deployment concepts, and packaging
• Understanding of basic networking concepts (LAN/WAN, VPN, DNS, DHCP)
• Familiarity with cloud-based collaboration platforms (Microsoft 365, SharePoint, OneDrive)
• Working knowledge of AV setups and remote conferencing technologies (e.g. Zoom)
• Ability to work independently, manage priorities, and maintain attention to detail in a fast-paced environment

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance