Customer Service Supervisor (Hybrid)

We are seeking a Customer Service Supervisor to oversee the day-to-day functions of a team of call center representatives and ensure a quality customer experience. The role requires 3 years of leadership experience in a related capacity, experience in the financial industry, and excellent communication skills.

Requirements

• 3 years of leadership experience in a related capacity
• Experience in the financial industry
• Excellent written and verbal communication skills
• Ability to coach, train, and motivate employees
• Experience in loan operations

Benefits

• Health, dental, and vision insurance
• 401(k) matching plus a roth option
• PTO & paid holidays off
• Sabbatical program
• Summer hours
• Paid parental leave
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day