Director, Technical Services
Ensemble Health PartnersUnited States
Posted May 27, 2026
134000 - 195000 USD
Full Time
About the Company
Ensemble manages more than $42 billion in net patient revenue (NPR) and partners with more unique health systems than any other revenue cycle firm to deliver holistic financial health solutions through end-to-end managed services partnerships. The firm helps providers maximize their current technology and deploys industry-leading solutions to meet the unique needs of their systems and patients. Ensemble focuses on delivering value quickly and sustaining high performance, meeting 100% of year-one client goals, exceeding 102% of year-one cash collections and delivering 5% average NPR lift across clients.
Job Description
Director, Technical Services position at Ensemble, a leading provider of technology-enabled revenue cycle management solutions for health systems. The Director will oversee the onboarding of Ensemble clients, rolling out product capabilities, and leading support.
Requirements
- 10 or more years of professional experience
- 5-10 years of relative formal leadership
- Bachelors Degree or Equivalent Experience
- Excellent and timely communication (written and verbal) on assigned projects
- Align operational resources & objectives with business priorities for product innovation and operational efficiencies
- Develops and executes short- and long-term operational strategies aligned with enterprise goals
- Sponsors innovation by advancing automation, AI adoption, and emerging technologies to enhance service delivery
- Oversees end-to-end technical implementation processes across multiple product lines and client portfolios
- Builds and develops a high-performing technical services organization through talent acquisition, succession planning, and leadership development
- Coordinate and lead the data loading, implementation and training across all product and service lines.
- Build capacity, capability, scalability, resilience and reproducibility across teams by utilizing automation and AI Tools
- Utilize SQL and various other tools to analyze, test, and validate revenue cycle data from various HIS systems for Ensemble products
- Communicate and work closely with Maintenance team troubleshooting issues and follow through to resolution for clients
- Identify, report and document software defects that surface in Ensemble products and offer suggested solutions
- Experience implementing process improvement initiatives and creating new methodologies for an organization
Benefits
- Innovation
- Work-Life Flexibility
- Leadership
- Purpose + Values
