Enterpret is redefining how businesses understand and act on customer feedback. We are building an AI-native platform that centralises feedback from every source surveys, reviews, support tickets, communities and turns it into clear, actionable insights that drive business growth.
Requirements
- Strong IC foundation first β 4-5+ years as an engineer at scale or startups before moving to management;
- 3+ years managing engineers at teams of 3-8 people β seasoned enough to hit the ground running;
- Tenure and commitment β you've grown teams and stayed with them, not just passed through;
- Startup experience (Series B-D) β you know how to operate with urgency and limited resources;
- B2B SaaS or similar complexity β you understand enterprise customer expectations (or have dealt with equivalent technical/business complexity);
- Track record improving velocity β you can point to specific changes you made and the results;
- Track record on quality β you've reduced incidents or improved reliability (with numbers);
- Stakeholder management skills β you've handled competing requests from GTM teams without burning bridges;
Benefits
- Meaningful ownership β Significant equity in a venture-backed company with real traction
- Direct CTO access β You report directly to the CTO with full visibility into company direction
- Strong technical partner β You'll work with a Staff Engineer who owns technical vision
- Real problems to solve β The team needs you. This isn't a maintenance role; it's a turnaround
- Modern stack β Go for performance services, ClickHouse for analytics, AWS (Fargate, DynamoDB, RDS, S3), and coding agents to automate engineering workflows