Customer Service Representative – Call Center
EnterpriseGary, Indiana, United States
Posted May 31, 2026
Full Time
About the Company
Enterprise is a global automotive services leader offering a wide range of solutions including neighborhood and airport rentals, car sharing, sales, commercial truck rentals, rideshare vanpooling, and fleet management. With a strong presence in multiple countries, the company provides diverse opportunities for talent across various roles. Enterprise's commitment to expanding its reach ensures that there are always great career prospects worldwide.
Job Description
Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.
Requirements
- High school diploma or GED
- Must be at least 18 years of age
- Authorized to work in the United States
- U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
- Ability to follow detailed processes and meet performance expectations
- Strong communication and active listening skills
- Comfortable navigating computer applications and web-based tools
- Ability to work independently and remain accountable to schedules
Benefits
- Paid time off
- Optional supplemental insurance (Aflac)
- Household telehealth access through MDLive
- Access to performance-based incentives
- Paid training