Field Service Manager

The Field Service Manager oversees a designated geographical service district, driving excellence in support, maintenance, and customer satisfaction while fostering employee engagement. This role emphasizes resource optimization, team development, and operational efficiency, ensuring compliance with service standards and contracts.

Requirements

• Relevant degree or equivalent experience
• 5+ years in field service management with proven leadership in the service industry
• Proficient in report writing, business correspondence, and employee management
• Skilled in technician scheduling, customer visits, and maintenance coordination
• Professional fluency in local language and English (written and spoken)
• Strong MS Office and scheduling software skills; (MS Dynamics Field Service is a plus)
• Excellent communication, problem-solving, organizational, and time-management abilities; can work independently and within a team
• Willing to travel within the district; committed to high-quality customer service; able to manage multiple tasks under pressure with integrity; valid driver’s license and reliable transportation required