Helpdesk Technician
Environmental Air SystemsHigh Point, North Carolina, United States
Posted March 3, 2026
34000 - 46000 USD
Full Time
About the Company
For generations, EAS Companies has been an innovative provider delivering complete solutions in mechanical, electrical, plumbing, building services, controls, and engineered modular solutions, distinguished by unmatched standards in safety, quality, and collaborative partnerships. We are a family of four companies that work seamlessly together to achieve incredible results. We enable innovative companies to make the world a better place through worldwide access to information, lifesaving medical treatments, education, technology, vital goods and services, and the development of commercial properties that provide our local communities with a place to work, shop, and socialize.
Job Description
The Helpdesk Technician's role is to support the IT Department and employees with day-to-day computer, software, and technology-related problems.
Requirements
- Field incoming helpdesk requests from end users via telephone, e-mail, or in-person
- Troubleshoot computer hardware and software issues
- Record, track, and document helpdesk problem-solving processes
- Perform hands-on maintenance at the desktop level
- Perform preventative maintenance
- Assist with Asset Tracking, Inventory, and Life Cycle Management
- Assist with other roles in the field of technology
Benefits
- 401(k)
- Dental Insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
