Help Desk Technician
Ramey-Estep Homes, Inc.Kentucky, United States
Posted March 27, 2026
44000 - 44000 USD
Full Time
About the Company
Ramey-Estep Homes, Inc. is a 501(c)(3) not-for-profit organization dedicated to providing comprehensive behavioral healthcare services to Kentucky children and families. The company offers a range of programs including residential treatment, outpatient counseling, targeted case management, and substance abuse treatment, all grounded in evidence-based practices. Ramey-Estep's continuum of care ensures holistic support for individuals and families, making it a distinctive player in the behavioral health sector.
Job Description
The Helpdesk Specialist provides first-level technical support to end users across multiple departments, ensuring the smooth operation of IT systems that support client care, administrative functions, and compliance with regulatory and accrediting body requirements.
Requirements
- Associate’s Degree in Information Technology, Computer Science, or a related field from an accredited university/college
- A minimum of 1 - 3 years of experience in a helpdesk or technical support role
- CompTIA A+, Network+, or similar certifications are preferred
Benefits
- 401(k) program with immediate vesting and dollar-for-dollar matching up to 6%
- Paid leave
- Health/dental/vision insurance
- Life insurance
- Short-term & long-term disability
