Executive AV Engineer
EOS IT SolutionsDublin, Ireland
Posted March 17, 2026
Full Time
About the Company
EOS IT Solutions is a global technology and logistics company providing collaboration solutions to some of the world's largest and most innovative businesses.
Job Description
The Executive AV Engineer plays a critical role in enabling seamless communication and collaboration for client executives, combining advanced technical expertise with exceptional customer service skills.
Requirements
- Maintain ongoing communication with the Executive Support team regarding assigned calls, day-to-day AV operations, scheduling, and video conferencing issues.
- Ensure maintenance and troubleshooting of audio-visual and video conferencing systems in executive conference rooms.
- Deliver real-time, white-glove technical support for video conferencing.
- Open, track, and resolve tasks promptly.
- Assist with Move/Add/Change requests.
- Monitor video conferencing calls at end-user event sites.
- Perform equipment swaps in executive conference rooms to maintain service levels.
- Manage Break/Fix and RMA requests.
- Develop and refine AV/video conferencing group support processes.
- Install and maintain video conferencing room hardware, ensuring minimal downtime.
- Adhere to and develop SOPs reflecting best practices.
- Provide immediate response to executive team during working hours.