Seasonal Front Office Agent
EOSMassachusetts, United States
Posted December 5, 2025
19.42 - 20.50 USD
Full Time
About the Company
EOS Hospitality is a full-service hotel management firm that oversees a portfolio of more than 50 carefully curated hotels and resorts across the United States. The company delivers end‑to‑end solutions ranging from revenue and financial management to public relations, digital marketing, and design and branding, ensuring each property operates at peak performance. By integrating hospitality operations, food and beverage, and people management under one umbrella, EOS Hospitality maximizes profitability while preserving the unique character of each venue. Its distinctive approach combines rigorous data‑driven strategies with a commitment to personalized guest experiences, positioning the firm as a leader in the competitive hospitality sector.
Job Description
Red Jacket Resorts is seeking a dynamic and motivated Front Desk Agent to provide efficient service and create memorable experiences for guests. The ideal candidate will have a positive attitude and be knowledgeable about the resort's features and amenities.
Requirements
- Checking guests in and out of resort in a warm and friendly manner
- Being knowledgeable of all the features, amenities, daily programming, hours of operation, room types, numbers, layout, décor, and locations of the resort collection
- Maintain daily house count and expected arrivals/departures
- Utilizing the resort's property management system
- Providing excellent customer service
- Communicating all guest requests with appropriate departments
- Assisting booking reservations as requested
- Excellent problem-solving and empowerment skill set
Benefits
- Equal Opportunity Employer
