Client Services Representative

Client Services Representative provides frontline support to clients by processing policy documents, managing communication, and maintaining accurate records. Role is essential to ensuring a positive customer experience and efficient internal workflow.

Requirements

• High school diploma or equivalent
• Strong attention to detail with a commitment to accuracy
• Proficiency in Microsoft Office, especially Outlook and Word

Benefits

• Generous Paid Time off
• Managed PTO for salaried/exempt employees
• 12 company-observed paid holidays
• 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women's Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• 401(k) matching
• Medical insurance
• Dental insurance
• Vision insurance
• Wellness & employee assistance programs