Senior Strategic Customer Success Manager – Growth & Expansion (m/w/d)
epilot GmbHCologne, North Rhine-Westphalia, Germany
Posted November 21, 2025
Full Time
About the Company
epilot digitizes the energy industry with a unique cloud software. We are a growing Scale-Up in the heart of Cologne.
Job Description
Make a real impact by accompanying customers through growth phases and strategically expanding accounts. Help develop data-based strategies to increase adoption and expand the value of our product.
Requirements
- Experience in strategic customer success management in the B2B SaaS environment (at least 6 years)
- Technical understanding of platform logic (ideally low-code or no-code tools)
- Ability to communicate securely with business stakeholders and IT-near users
Benefits
- Start-up mentality: dynamic atmosphere and great team spirit
- A strongly growing company with open communication culture, motivated colleagues, and international corporate culture
- Exponential learning curve
- Central and modern location in the heart of Cologne
- Flexible work options
- Sports offers (e.g. Urban Sports Club)
