Strategic Customer Success Manager – Growth & Expansion (m/w/d)
epilot GmbHCologne, North Rhine-Westphalia, Germany
Posted May 9, 2025
Full Time
About the Company
epilot digitalizes the energy sector with a unique cloud software, revolutionizing the collaboration of market partners to provide products and services.
Job Description
Strategic Customer Success Manager - Growth & Expansion role at epilot, where you will accompany customers through growth phases and help expand accounts. Opportunity to make a tangible impact in customer success.
Requirements
- Experience in strategic customer success management in a B2B SaaS environment (at least 2 years)
- Worked with modular, configurable SaaS solutions
- Technical understanding of platform logic (ideally low/no-code tools)
- Ability to communicate confidently with business stakeholders and IT users alike
Benefits
- Opportunity to build the most successful SaaS platform on the energy market
- Start-up mentality: dynamic atmosphere and great team spirit
- Strongly growing company with an open communication culture, motivated colleagues, and an international corporate culture
- Exponential learning curve
- Central and modern location in the heart of Cologne
- Flexible work options
- Regular team events
- Sports offers
