Teamlead Product Support /Manager Technischer Support (m/w/d)

We are looking for a Teamlead Product Support / Manager Technical Support to lead and develop our global Product Support Teams, further develop bioprocess service products, and provide technical service and application support for all bioprocess products.

Requirements

• Successful completion of a natural-scientific-technical degree
• Professional experience in a leadership role in service in the bioprocess industry
• Advanced knowledge of workflows and applications in biotechnological research and development
• Experience with and understanding of business processes
• Exceptional presentation, negotiation, and persuasion skills
• Excellent and concise verbal and written communication in English
• In-depth knowledge of the bioprocess industry and the market
• Successful leadership personality and ability to develop and implement business opportunities and new approaches in a change process

Benefits

• 30 vacation days per year, plus regulated special vacation days
• Flexible working time framework and a working time account
• Opportunity to work part of your working time mobile across Germany
• Wide range of social benefits, such as company sports, subsidy of public transport, corporate benefits, etc.
• Free training sessions, participation in conferences, and access to learning platforms