Client On-Boarding Specialist
EquifaxSydney, New South Wales, Australia
Posted March 18, 2026
Full Time
About the Company
At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.com.
Job Description
The Client On-Boarding Specialist will provide comprehensive support and guidance throughout the client onboarding process, engaging with customers to manage their expectations, handle scope changes, and address requirements-related issues effectively. The role involves collaborating with customers to implement and test Equifax solutions, leveraging knowledge of Equifax products and available resources. The Specialist will also be accountable for coordinating and following up to client needs and requirements, liaising with multiple internal teams in order to keep the client updated.
Requirements
- Minimum of 2 years of experience of project coordination/business analysis experience ideally in a financial services background
- Experience in developing and delivering deep product, implementation and technical expertise to help customers implement financial services.
- Good knowledge of using common project management and flowchart software (MS Project, MS Visio, Gantt Charts, etc.)
