Customer Success Manager
EquifaxGBR - West Yorkshire - Leeds
Posted April 21, 2026
30000 - 35000 GBP
Full Time
About the Company
At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.com.
Job Description
Equifax is seeking a Customer Success Manager to drive long-term customer success and adoption of the company's products and services. The role involves collaborating with customers, identifying risks, and developing mitigation plans to support customer objectives.
Requirements
- Bachelor's degree or equivalent experience
- Experience in customer advocacy role
- Experience selling or delivery of IT Products/Services
- Oral and written communication skills
- Organizational, multi-tasking, and time management skills
- Collaboration skills
- Interpersonal skills
- Self-motivated with the ability to complete projects in a timely manner
- Ability to establish rapport and gain the trust of others
- Business and technology acumen
Benefits
- Contributory pension
- Life cover
- Income protection
- Healthcare
- Enhanced maternity and sick pay
- 26 days holiday
- Birthday off
- Cycle to work scheme
- Discounted travel options
- Gym membership
- Dining and leisure discounts
- Financial & savings plans
- Mobile discounts
