Associate Client Services Account Manager - Client Services Development Program
ERCOTTexas, United States
Posted January 21, 2026
61231 - 100871 USD
Internship
About the Company
The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to 27 million Texas customers - representing about 90 percent of the state's electric load. As the independent system operator (ISO) for the region, ERCOT schedules power on an electric grid that connects more than 54,100 miles of transmission lines and 1,250+ generation units, including Private Use Networks. ERCOT also performs financial settlement for the competitive wholesale bulk-power market and administers retail switching for 8 million premises in competitive choice areas. ERCOT is a membership-based 501(c)(4) nonprofit corporation, governed by a board of directors and subject to oversight by the Public Utility Commission of Texas and the Texas Legislature. ERCOT's members include consumers, cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities (transmission and distribution providers), and municipal-owned electric utilities.
Job Description
ERCOT's Client Services Development Program (CSDP) is a 12-month rotational program designed to provide entry-level or career transitioning candidates with the knowledge and skills necessary to quickly become productive and successful members of the Client Services organization.
Requirements
- No minimum work experience required
- Strong analytical and communication skills
- Customer service mindset
- Ability to learn a wide variety of topics in ERCOT grid and market operations
- High level of interest to work in the energy sector and customer service industry
