Digital Platforms Specialist

At ESET Japan, our Digital Platform Specialist will own and be responsible for the day-to-day operations of our platform, acting as the first-line owner for execution quality and issue triage. This role is for someone who enjoys technical problem-solving, cares deeply about accuracy, and can act as a bridge between global engineering teams, local business stakeholders, and our strategic partner, Canon.

Requirements

• 3+ years of experience in website, eCommerce, or digital platform operations
• Strong hands-on experience with CMS platforms (TYPO3, WordPress, Drupal, Kentico, or similar)
• Ability to read and understand technical documentation (APIs, JSON, integration specifications)
• High attention to detail; comfortable working in accuracy-critical environments
• Experience with QA/UAT execution, structured bug reporting, and validation processes

Benefits

• Supports work/family balance
• Time to recharge: Various leave policies to support all of life’s big moments
• Pension scheme: Attractive 401K rates in saving up for later years
• Hybrid work culture: Remote work arrangements that balance personal commitments and face/face time with co-workers from around the world
• Fuel your growth: Access to world-class learning platforms and development opportunities