Customer Service Representative
EsriRedlands, California, United States
Posted January 23, 2026
19.1 - 33 USD year
Full Time
About the Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work.
Job Description
Join Esri as a Customer Service Representative, a key contributor to delivering exceptional experiences for our customers worldwide. In this role, you will serve as a trusted partner, ensuring seamless interactions and operational excellence.
Requirements
- 1+ years of professional or customer service experience in a similar position, supporting similar responsibilities
- Effective communication, prioritization, and multi-tasking skills with high attention to detail including experience working in a fast-paced environment
- Ability to use resources to research issues and manage complex customer inquiries
- Customer oriented with a high level of professionalism
- Ability to learn new concepts and software programs quickly, retain large amounts of information, and adapt as priorities change
- Experience with Microsoft Office Suite
- High School diploma or equivalent
Benefits
- Medical, dental, vision, basic and supplemental life insurance for employees (and their families)
- 401(k) and profit-sharing programs
- Minimum accrual of 64 hours of vacation leave
- Twelve paid holidays throughout the calendar year
