Patient Financial Services Counselor
Essentia HealthMinnesota, United States
Posted April 9, 2026
18710 - 28070 USD
Full Time
About the Company
Essentia Health is an integrated health system serving patients in Minnesota, Wisconsin, and North Dakota. Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of more than 15,000 employees, including more than 2,200 physicians and advanced practitioners, who serve our patients and communities through the mission of being called to make a healthy difference in people’s lives. Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship, and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 78 clinics, six long-term care facilities, six assisted living and independent living facilities, six ambulance services, 24 retail pharmacies, and one research institute.
Job Description
Provides financial counseling to patients, assists with navigating payment options, Medicaid eligibility, and financial assistance programs, and performs account analysis to educate guarantors and help resolve financial responsibilities.
Requirements
- 2 years of experience in Financial Counseling, Self-Pay Collections, Call Center, Billing and/or Health Care
- Knowledge in registration, coding, insurance billing and payment methodology, self-pay collections, and exceptional customer service skills
- Some trade course classes in accounting, business, and/or communications
Benefits
- Medical, dental, vision, life, and disability insurance
- 401(k) plan with employer contributions
- Flexible scheduling
- Generous time off
- Wellness resources
- Tuition reimbursement
- Educational programs