Representative - Customer Service
EssilorLuxotticaMinnesota, United States
Posted March 25, 2026
Full Time
About the Company
EssilorLuxottica is a global leader in ophthalmic lenses, frames, and sunglasses, combining two centuries of innovation. The company offers a wide range of proprietary and licensed brands, advanced lens technologies, and superior shopping experiences through its extensive retail network. With a commitment to sustainability and a focus on helping people see more and be more, EssilorLuxottica employs over 190,000 people across 150 countries.
Job Description
The Customer Service Representative is responsible for building and maintaining customer and vendor relationships and managing requests for quotations, stock orders, returns, and purchase orders, and coordinating with other departments to provide the best possible service to the customer.
Requirements
- High school diploma, GED or equivalent experience
- 1+ year(s) of experience working in customer service, hospitality or call center environment
- Excellent telephone etiquette and ability to maintain composure when dealing with difficult customer situations
- Strong verbal and written communication skills
- Good organizational skills, orientation to detail and numerical accuracy
- Basic PC skills including MS Office; Word and Excel
- Ability to lift/move up to 40 pounds
Benefits
- Health care
- Retirement savings
- Paid time off/vacation
- Various employee discounts