The Operations Manager reports directly to the management of a small to large size transportation terminal. Complexity of the job includes responsibility for up to 450 or more employees while overseeing a diverse range of LTL operations across multiple shifts within a fast-paced environment and within various weather conditions on the dock. This position is responsible to keep freight moving within safety and business guidelines while maintaining strong, positive relationships with customers.
Requirements
- High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background.
- Minimum of 5 years supervisory experience preferred
- Knowledge of all aspects of an LTL terminal preferred
- Must have good computer skills (AS/400 & MS Office a plus)
- Must have strong leadership skills including the ability to hire, coach, counsel, train, mentor and terminate employees
- Customer Service focus
- Some travel required
- Possess excellent verbal, written and listening communication skills
- Excellent planning and organization skills
- Knowledge of hazardous materials preferred
- Must have a strong work ethic and good problem solving skills
- Must be willing to work 50 hours/ week average
- Must be able to work any shift including nights and /or weekends and in any weather condition
- Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job