Technical Operations Specialist, Shipping and Receiving
EtixNorth Carolina, United States
Posted March 16, 2026
Full Time
About the Company
Etix, founded in 2000, is an American-owned global ticketing platform that processes over 50 million tickets annually for more than 4,100 clients across entertainment, travel, and sports sectors in 40 countries. The company offers flexible, secure online and hybrid ticketing solutions, comprehensive event marketing services, and robust e-commerce fulfillment to venues ranging from theaters and arenas to festivals and multi-use facilities. Etix differentiates itself through its in-house digital marketing agency, Rockhouse Partners, which builds customized websites, social media, and email campaigns, and through a deep commitment to scalable, data-driven solutions that maximize revenue and operational efficiency for venues of all sizes. With headquarters in Raleigh and offices worldwide, Etix combines technology, marketing expertise, and a global network to help venues sell tickets smarter, more efficiently, and with higher returns.
Job Description
The Technical Operations Specialist will work closely with the Manager of Technical Operations to carry out day-to-day processes around QA, fulfillment, shipping/receiving, and maintenance of all box office hardware and rental equipment used by clients in the field.
Requirements
- Strong communication and organizational skills
- Demonstrated ability to think critically and problem solve
- Works quickly and accurately, independently and as a team
- Computer hardware experience preferred
- Warehouse/Shipping experience preferred
- Must be able to lift heavy boxes of equipment - up to 50lbs
Benefits
- Healthcare: competitive medical, dental, and vision coverage options
- Healthcare Financial Savings: Flexible Spending Accounts, Limited Purpose Flexible Spending Accounts, Health Savings Accounts, and Dependent Care Flexible Spending Accounts
- Financial Protection: Life insurance, AD&D insurance, short-term disability, long-term disability, and workers’ compensation
- Retirement Planning: 401k retirement savings plan with Fidelity Investments
- Vacations & Holidays: Paid Time Off benefits in addition to paid company holidays
- Parental Leave: available to new Mothers and Fathers to help assist team members welcome a new child to their family
- Work Attire Program: every day casual dress code with branded apparel for client facing team members
